Speak tech and non-tech equally well
I'm very good at this!
I've done a lot of this
Some things I've done:
Provided developer support to software engineers and product support to non-technical users
Developed and delivered training classes, conference presentations, and demos
Wrote and published 15 books, most of them about Macintosh programming
Sang (songs) at meetings and in internal company videos
Managed writers and support engineers
"Getting Scott Knaster to teach you programming is like getting Michael Jordan to teach you how to play basketball."
- Guy Kawasaki, Author, Evangelist, Speaker
Google / Alphabet, 2005 to 2022. Senior Technical Writer
Wrote external developer documentation, user and admin help articles, and internal technical documentation
Edited and managed Google Developers Blog (over 100,000 subscribers) and +Google Developers (over 700,000 readers)
Prior to 2005
Apple Inc., Technical Writer and Technical Support Manager
Microsoft Corp., Technical Writer
General Magic, Inc., Technical Writer
Danger, Inc., Technical Writer
"Scott's book 'How to Write Macintosh Software' was required reading for Mac programmers for more than a decade."
Wrote and published 15 books, including the following selected highlights:
Learn Objective-C on the Mac (with Mark Dalrymple). Top 10 in Mac Programming books on Amazon for 14 months.
Take Control of Switching to the Mac. Licensed by Google and Genentech for worldwide employee use.
Mac Toys (with John Rizzo). Featured URL on Amazon at publication time.
How to Write Macintosh Software. Required reading for first generation of Mac developers. Apple issued this book to all registered developers.
Macintosh Programming Secrets (with Keith Rollin). Received the Mac Wizard award from the Boston Computer Society.
Series Editor of Addison-Wesley’s Macintosh Inside Out, a collection of 19 technical books.
"Without Scott, there would be no Electronic Frontier Foundation."
- John Perry Barlow, Co-Founder, Electronic Frontier Foundation
Like books, music, TV, and movies
Love to perform in stage musicals
Wrote, directed, and performed Adjacent to Greatness, a solo storytelling show on the live stage
Once rode the Staten Island Ferry back and forth for 24 hours in a row